FAQ

Mainland France:

-Standard (Colissimo): 2 working days.

-Express (Chronopost): 24 hours (for orders placed before noon).

Neighbouring countries and French overseas territories (DOM-TOM): allow extra time.

“Partner” products: 7 working days.

Note: exact delivery times and available carriers are always shown on each product page and at checkout. If in doubt, just get in touch!

We offer a 1-year warranty (parts and labour) on all electronic products.

Right of withdrawal: You have 14 days to change your mind, provided the product is not perishable or personalised.

Damaged item: If you receive a faulty or damaged product, contact us promptly to arrange an exchange or a refund.

Are you an industry professional looking to buy in bulk or resell our equipment? We offer attractive price lists and tailored quotes. Feel free to get in touch with our team to discuss your needs!

Absolutely! Tell us the products, quantities and options you want (branding, personalisation) via our form — we will send you a quote within 24 to 48 hours.